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Terms and Conditions
Introduction and License
Saw Spin is operated under a license issued by Curacao eGaming, providing a safe and regulated platform for online gambling services. Our services include a variety of online pokies, table games, and live dealer experiences. By accessing our website and using our services, you agree to comply with these terms and conditions.
Eligibility
To use our services, you must be at least 18 years old. It is your responsibility to ensure that you are legally allowed to gamble under the laws of your jurisdiction. Saw Spin does not permit access to its services from jurisdictions where online gambling is restricted or prohibited.
Account Rules
- Only one account is permitted per person.
- You must complete mandatory Know Your Customer (KYC) verification before engaging in real-money gameplay.
- You are responsible for maintaining the confidentiality of your account information, including your password.
- Any misuse of your account, including sharing your account with others or allowing unauthorized individuals to use your account, may result in account suspension or closure.
Deposits and Withdrawals
- All transactions must comply with our payment rules.
- Deposits must be made using approved payment methods, and you may be required to provide verification documents.
- Withdrawals will be processed in accordance with our verification requirements, and may take up to several business days to complete.
- We adhere to Anti-Money Laundering (AML) compliance obligations and may request additional information to verify your identity.
- General timelines for withdrawals may vary, and you will be notified of any delays.
Prohibited Activities
Engaging in any of the following activities is strictly prohibited:
- Cheating or attempting to manipulate the outcome of any game.
- Fraudulent activities, including but not limited to identity theft or using false information.
- Bonus abuse or exploiting promotional offers in an unauthorized manner.
- Use of automated bots or software to gain an unfair advantage.
- Exploiting system errors or glitches in our games for personal gain.
Limitation of Liability and Termination
Saw Spin reserves the right to suspend, restrict, or permanently close your account if we suspect any violation of these terms, regulatory requirements, or suspicious activity. We will not be liable for any loss or damages resulting from such actions.
Bonus Terms and General Promotional Conditions
Promotions may be subject to specific terms and conditions, which will be clearly outlined at the time of the offer. You must adhere to all bonus terms to qualify for and maintain eligibility for any bonuses or promotions.
Fair Play and Game Integrity Rules
At Saw Spin, we are committed to fair play and the integrity of our games. All games are independently tested and certified for fairness. Any attempts to manipulate or exploit our games will result in immediate account suspension.
Fraud Prevention and Security Monitoring
We implement robust security measures and monitoring systems to detect and prevent fraudulent activities. Any suspicious behavior will be reported to the relevant authorities.
Dispute Resolution and Complaint Handling Process
If you have any disputes or complaints regarding your account or our services, please contact the support team. We will investigate all complaints thoroughly and aim to resolve them promptly.
Governing Law and Jurisdiction
These terms and conditions are governed by the laws of Australia. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of Australia.
Responsible Gambling Measures and User Protection Tools
Saw Spin is committed to promoting responsible gambling. We provide various tools to help you manage your gambling activities, including deposit limits, session time limits, and self-exclusion options. We encourage you to gamble responsibly and seek help if you feel that gambling may be affecting your life negatively.
By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. It is your responsibility to review them regularly for any changes.
